Customer Success

Customer Success
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Be the primary point of contact and build long-term relationships with customers and support their growth and success by leveraging the best of our platform. Learn and ensure the timely and successful delivery of our solutions according to customer needs and objectives. Make sure our clients are utilizing our product at their best so that we can fully provide them with our top notch service. You’ll monitor and facilitate the customer's adoption of our technology.

Functional Skills

  • Has experience in a customer-oriented position
  • Have solid oral and written communication abilities, exquisite listening skills
  • Superb at analytical thinking and problem solving
  • Result-oriented and open-minded
  • Humble, Hungry and Smart
  • Able to effectively handle a number of diverse and complex problems at the same time.
  • Strong project management and strategic planning skills
  • Great people skills and the ability to be personable and professional
  • Comfortable working across multiple departments in a deadline-driven environment
  • Active team player, self-starter, and multitasker who can quickly adjust priorities
  • Knowledge of SQL, HTML and CSS is a huge plus 
  • Understanding the motivation and importance regarding principles of automating and making him/herself useless
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